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New Version! available to buy and download online only $39.95 Site Watcher Service v2.5.4
Monitor WebSites, DNS Servers, FTP Servers, IP Addresses, Telnet Servers, Email Servers, News Servers, VNC Servers, Instant Messenger Servers, Uninterruptible Power Supplies, Database Servers, DNS Servers, Routers and much more

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Tech Infrastructure Monitor
provides the following benefits (and many more)

  • Centralises key information about you business
  • Provides integration of data sources
  • Enhance your ability to respond quickly to emerging issues before problems escalate
  • Proactively identify and apply corrective measures.
  • Promotes greater business insight, more informed decision making and better results.
  • Allows you to identify and correct trends before they become an issue.
  • Effectively identify, track, trend, and correct problems as you evaluate the health of key areas of your IT infrastructure.
  • Monitor operational processes as they happen.
  • Enable exception-based decisions with alerts.
  • Reduced training and employment costs where parts of your business processes and procedures can be automated.
  • Receive instant notification when objectives are met, significant issues arise or unusual events occur.
  • Provides substantial cost benefits to your organization through efficient, cost-effective customer support.
  • Reduce labor effort and overhead costs.
  • Continually review your operational efficiencies.
  • Identify bottlenecks within and across your infrastructure layers.
  • Track availability within and across your infrastructure layers.
  • Helps you to identify how long it takes to fix problems.
 
Receive instant notification when objectives are met, significant issues arise or unusual events occur.
Abandoned Call
An abandoned call is a call or other type of contact initiated to a call center that is ended before any conversation occurs. This often occurrs because the caller is frustrated with time spent on hold.